Help Center


Frequently Asked Questions

How do I know if my order is confirmed?

Do you accept orders through phone?

How do I apply discount codes

What payments methods do you accept?

Can I customize my order?

Can I change my order details?

Can I cancel my order?

Do you deliver on the same day?

Which areas do you deliver to?

How many delivery slots do you have?

Does Bloomeroo charge a delivery fee?

When will the flowers arrive?

How will the flowers arrive?

How do I know that my flowers were delivered?

Can you ensure that you hand over the flowers directly to the recipient?

How long do flowers usually last?

Why is the arrangement different from what I see on your website and social media?

I received the wrong bouquet, can you send me the right one?

Can I request a return or refund for my flowers after the day of delivery?

How can I get in touch with you?