Flowers were ok, the delivery window of 12hrs is ridiculous, who wants flowers that late on their special day, 2nd time I’ve used them won’t again
We apologize for not meeting your expectations with the flower delivery. We understand your concerns regarding the 12-hour delivery window, and we regret any inconvenience caused. Please allow us to clarify that our delivery time window is from 10:30 am to 9:00 pm, which is designed to accommodate the high volume of orders we receive daily.
We do acknowledge the need to ensure that this information is properly conveyed and visible to our customers. We will review our communication methods to improve the clarity of our delivery policies.
Thank you for bringing this to our attention, and we value your feedback. If you have any further questions or concerns, please don't hesitate to reach out to us. We hope to have the opportunity to serve you better in the future.
Jake from Bloomeroo