Flowers weee great, but didn’t receive vase! Not happy considering it is worth $40 .
Not happy and won’t be recommending you to any of my charity supporters. As I purchased this for my partner (Natasha) birthday while I am away interstate at a family funeral. As I only found out there was no vase over the weekend. Very disappointed!
We sincerely apologize for the inconvenience you experienced with your recent order. Your feedback is important to us, and we deeply regret any disappointment caused.
We noticed that you had already reached out to our support team regarding the missing vase, and we are glad that a partial refund has been agreed upon as of this writing.
We take pride in delivering quality products and excellent customer service. We understand the significance of your order, especially for your partner Natasha's birthday, and we regret that the vase was missing, despite your purchase.
Please rest assured that we are taking steps to prevent similar incidents from occurring in the future. Our goal is to continuously improve our services and ensure that each customer's experience is nothing short of exceptional.
If there is anything else we can do to further assist you, please do not hesitate to let us know. Your support and satisfaction are valuable to us, and we truly appreciate your understanding.
Jake from Bloomeroo